Consumer complaint is an expression exhibited to show dissatisfaction,
protest, accusation, charge, criticism,
grievance against brands | Service | product |contract.
When Brands: Suppression of Facts
Where the facts were not disclosed or willingly hidden which
could have alter or buying decision of consumer ,this could be non-disclosure of
weight ,utility or quality which most of the consumers expect out of the
product or service .
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| Consumer Complaint Forum |
When doesn’t perform obligation.
Where the consumer contracted for service or future tender
of performance not obliged by the brand.
Return or refund.
As a common law in various countries when brand declare a product | service | quality |weight if the stated facts are not found then the brands mandatorily refund or exchange the product without asking question ,yet if they don’t than consumer could avail undermentioned resources.
